Privacy Policy for PikApp

Introduction

Welcome to PikApp! PikApp is a mobile application designed to streamline the school dismissal process. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. By using PikApp, you agree to the collection and use of information in accordance with this policy

Information We Collect

1. Information Provided by Users

Parent Information: Name, email address, phone number, and location data

Student Information: Name, class, and unique identification number

Teacher Information: Name, email address, and class assignment.

Security Personnel Information: Name, email address, and employee

2. Automatically Collected Information

Device Information: IP address, device type, operating system, and app version

Usage Data: Date and time of access, app features used, and actions performed within the app

Location Data: Real-time geographic location of the parent, used during school dismissal times to verify presence within the school zone.

How We Use Your Information

To Facilitate School Dismissal: Ensure proper functioning of the pickup process, including location verification and student ranking based on parent arrival times

Notifications: Send real-time updates to parents about the dismissal status of their child.

Security Verification: Generate and verify unique QR codes for student pickup.

App Improvement: Analyze usage data to improve app performance and user experience

Customer Support: Address user inquiries and provide assistance as needed

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

With the School: To facilitate the dismissal process and ensure student safety.

Service Providers: Third-party vendors who assist us in operating our app, conducting our business, or servicing you, so long as those parties agree to keep this information confidentia.

Legal Requirements: When required by law or in response to a subpoena, court order, or other legal process

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access control, and regular security audits. Despite our efforts, no security measure is perfect, and we cannot guarantee absolute security

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements

Your Rights

You have the right to:

Access and Update: Review and update your personal information.

Delete: Request the deletion of your personal information..

Restrict Processing: Request restrictions on how we process your personal information

Object: Object to the processing of your personal information based on our legitimate interests

Location Data

PikApp collects location data to verify the parent's presence within the school zone during dismissal times. This feature is essential for ensuring the safety and efficiency of the pickup process. The app accesses location data only when it is actively in use during the dismissal period and does not collect location data in the background when the app is closed.

Children's Privacy

PikApp is intended for use by parents, teachers, and school personnel. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted in the app

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@pikapp.me

Address: Office 30, Business & Innovation Park, Ras Bufontas Free Zone, Doha, Qatar.

Thank you for using PikApp! We are committed to protecting your privacy and ensuring a safe and efficient school dismissal process